PRIVACY POLICY

We at Jivaka Pharma value your privacy and respect your right to it. However, we believe our relationship with you is our most important asset, which forms the basis of our reputation and name. We understand the significance of the information that identifies you or your account, and we treat it with the utmost care and confidentiality, referring to it as “personal information.” Our privacy policy aims to provide an overview of how we safeguard your privacy, the type of information we may collect, and how we use it.

We collect your Personally Identifiable Information (PII) on several occasions, such as when you sign up to purchase our products, register for updates or newsletters, or contact us for other information. We only collect and use the PII necessary to administer our business and provide you with superior service. To serve you better, we may combine the information you provide us on the website or other channels. However, we assure you that we will not sell or rent your PII to any third party.

In limited circumstances, we may disclose or report PII where we believe in good faith that disclosure is necessary under the law, to cooperate with regulators or law enforcement authorities, or to protect our rights or property.

Internet tracking:

Our website uses a database at www.jivakapharma.com to monitor traffic and compile overall statistics. We do not record any individual-level information, including I.P. (internet protocol) addresses, browser type, ISP (Internet Service Provider), referring/exit pages, platform type, date/time stamp, and clicks, except for analysing trends, administering the site, tracking site movements, and gathering broad demographic information for aggregate use. This statistical data selects and modifies products and services that best serve our guests.

Cookies:

Our website uses both sessions and persistent cookies. We do not use cookies to collect personally identifiable information (PII). Instead, cookies help us understand and cater to the interests of our users. They also improve the performance of our website in many ways, such as personalising your experience and making your visit more convenient.

We take your privacy and security seriously and want to assure you that accepting cookies from our website does not compromise either. Cookies cannot read data from your computer’s hard drive or read cookie files from other websites. Additionally, we may hire third-party companies to help evaluate our web promotions and set cookies to assist with this process.

Newsletters:

Users can easily subscribe or unsubscribe from our newsletters by providing their name and email address.

Link to other sites:

We may provide links and pointers to websites maintained by others on the internet. However, we want you to know that we are not responsible for these sites’ content, privacy practices, services or products.

If you find any mistakes in your personal information or need to make changes, please let us know, and we will update our records promptly.

If you have any questions or concerns, please feel free to contact us via email at info@jivakapharma.com.